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Showing posts with label management. Show all posts
Showing posts with label management. Show all posts

Sunday, August 3, 2008

Harvard Business Review on Managing Diversity by R. Roosevelt Thomas, David A. Thomas, Robin J. Ely , Debra Meyerson


Harvard Business Review on Managing Diversity by R. Roosevelt Thomas, David A. Thomas, Robin J. Ely , Debra Meyerson # Authors: R. Roosevelt Thomas, David A. Thomas, Robin J. Ely , Debra Meyerson
# Paperback: 224 pages
# Publisher: Harvard Business School Press; 1st edition (February 1, 2002)
# Language: English
# ISBN-10: 1578517001
# ISBN-13: 978-1578517008
# Format: PDF | 2MB

This collection of classic and cutting-edge articles, case studies, and first person perspectives provides a broad range of perspectives on affirmative action, career development for minorities and women, and other HR-related policies.

Since 1984, Harvard Business School Press has been dedicated to publishing the most contemporary management thinking, written by authors and practitioners who are leading the way. Whether readers are seeking big-picture strategic thinking or tactical problem solving, advice in managing global corporations or for developing personal careers, HBS Press helps fuel the fire of innovative thought. HBS Press has earned a reputation as the springboard of thought for both established and emerging business leaders.

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Saturday, August 2, 2008

Leadership Lessons from West Point by Jim Collins (Foreword), Doug Crandall (Editor)


Leadership Lessons from West Point by Jim Collins (Foreword), Doug Crandall (Editor) # Author: Jim Collins (Foreword), Doug Crandall (Editor)
# Hardcover: 432 pages
# Publisher: Jossey-Bass (November 10, 2006)
# Language: English
# ISBN-10: 0787987735
# ISBN-13: 978-0787987732
# Format: PDF | 1.6MB

With Leadership Lessons from West Point as a guide, leaders in the business, nonprofit, and government sectors can learn leadership techniques and practices from contributors who are teaching or have taught at the U.S. Military Academy at West Point and have served in positions of leadership that span the globe. These military experts cover a broad range of topics that are relevant to any leadership development program in any sector. The articles in this important resource offer insight into what leadership means to these experts—in both war and peacetime—and describe their views on quiet leadership, mission, values, taking care of people, organizational learning, and leading change.

"A wonderfully impressive book. It's impressive because of the authors' credentials—all are leaders in their own right—and because of their honesty. Rarely will you find more open, self-disclosing discussions of failure, courage, and honor. It's impressive because it's heartfelt . . . it's about selfless service, honesty, and integrity—things we need to hear more about from our leaders. Leadership Lessons from West Point will renew your hope, restore your faith, educate your mind, and expand your horizons. We highly recommend it."
—Jim Kouzes and Barry Posner, coauthors of the best-selling book, The Leadership Challenge

"Attention to detail, going about jobs correctly, and understanding that no job is too large or too small are just a few of the major aspects included in the West Point experience . . . Leadership Lessons from West Point does a great job of capturing those values and many others."
—Mike Krzyzewski, "Coach K," head, Duke Basketball Program

"All those concerned with developing leaders for every walk of life should welcome this compilation of important lessons from inside West Point, producer of the cream of the crop."
—Rosabeth Moss Kanter, Harvard Business School, best-selling author of Confidence: How Winning Streaks and Losing Streaks Begin and End

"The people at West Point have so much to teach all of us about how to lead, and any student of leadership will want to have this book on their shelf for continuous learning and reference."
—Patrick Lencioni, author, The Five Dysfunctions of a Team


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Keeping Better Company: Corporate Governance Ten Years On by Jonathan Charkham


Keeping Better Company: Corporate Governance Ten Years On by Jonathan Charkham# Author: Jonathan Charkham
# Hardcover: 460 pages
# Publisher: Oxford University Press, USA; 2 edition (January 5, 2006)
# Language: English
# ISBN-10: 0199243182
# ISBN-13: 978-0199243181
# Format: PDF | 1.6MB

How should companies be organized? To whom should boards of directors be responsible-shareholders, or a wider group of stakeholders? In this fiercely competitive world we cannot judge our own system of corporate governance in isolation; it must bear comparison with the best. The second edition of this acclaimed and well-established book aims to do just that. Since publication of the first edition interest in corporate governance has greatly increased, codes have proliferated, and principles laid down nationally and internationally. In Keeping Good Company, the author describes developments in the system of corporate governance-both the business environment and the particular structures of company organization-in five major industrial countries: Germany, Japan, France, the USA and the UK. This second edition is fully revised, updated and expanded, and includes a new conclusion looking at a number of ongoing issues in corporate governance, and an appendix discussing the role of international organizations.


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Thursday, July 31, 2008

The Innovative Leader: How to Inspire Your Team and Drive Creativity by Paul Sloane


The Innovative Leader: How to Inspire Your Team and Drive Creativity by Paul Sloane# Author: Paul Sloane
# Paperback: 196 pages
# Publisher: Kogan Page; 1 edition (July 28, 2007)
# Language: English
# ISBN-10: 0749450010
# ISBN-13: 978-0749450014
# Format: PDF | 1.19MB

The Innovative Leader stresses the importance of innovation and creativity in modern business to help organizations secure competitive advantage over rivals.

It shows how to apply methods of innovation and creativity to the individual, to business peers, and to the organization. Author Pual Sloane demonstrates the importance of setting out your vision clearly and emphasizes the need for continual evaluation of the process.

Numerous international examples illustrate how organizations such as Virgin, Body Shop, Disney, and 3M have benefited from this approach, encouraging excellence and entrepreneurship through challenging goals that keep employees motivated and engaged.


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Wednesday, July 30, 2008

Corporate Reputation, the Brand and the Bottom Line: Powerful, Proven Communications Strategies for Maximizing Value by Roger Haywood


Roger Haywood | Publisher: Kogan Page Ltd | Published date: July 2005 | Edition: 3rd Edition | Paperback | 336 Pages | English | ISBN: 9780749444082 | PDF | 1.37MB

Corporate Reputation, the Brand and the Bottom Line: Powerful, Proven Communications Strategies for Maximizing Value by Roger HaywoodAll organizations must manage their reputation. This can only be done through understanding the needs and concerns of all the stakeholders, then developing and promoting policies that will win goodwill and support across these vital “publics”.

Investment in corporate reputation initiatives can reap major financial rewards – but failure to address the key issues can be painful and expensive as this practical guide demonstrates.

Corporate Reputation, the Brand and the Bottom Line uses many global case studies and the viewpoints of top executives to provide constructive guidance on how to build a successful corporate reputation. Real-life disasters are featured, as are examples of companies where outstanding public relations policies have been implemented.

The author gives practical advice on how to set performance objectives, measure the effectiveness of reputation management, win favourable media coverage, control the cost of a programme, and maximize goodwill while minimizing risks. In a clear, informative style, he also explores relevant and timely issues such as recruitment, personal skills, board policy, communication skills and public affairs.

The underlying message throughout is that reputation management can enhance both the short- and long-term performance of a company. This book will be of great value not only to senior managers and directors but also to ambitious students of marketing and public relations.


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Inside the Minds: Leading Chief Technology Officers: CTOs from GE, Novell, Boeing, BMC, BEA, Peoplesoft & More on the Future of Technology


Inside the Minds: Leading Chief Technology Officers: CTOs from GE, Novell, Boeing, BMC, BEA, Peoplesoft & More on the Future of Technology# Author: Aspatore Books Staff, InsideTheMinds.com, Richard J. Schroth
# Paperback: 208 pages
# Publisher: Aspatore Books (February 2002)
# Language: English
# ISBN-10: 1587620561
# ISBN-13: 978-1587620560
# Format: PDF | 700KB

Inside the Minds: Leading CEOs is written by the CEOs from Office Depot (NYSE: ODP), Duke Energry (NYSE: DUK), Corning (NYSE: GLW), American Standard Companies (NYSE: ASD), RPM (NYSE: RPM), New England Motor Freight and Verio.

These industry visionaries share their knowledge on management, hiring, firing, client/customer relationships, motivating others, building and sustaining a profitable business and making a difference at any level within an organization.

An unprecedented look inside the minds of some of the most well known CEOs makes for exciting and highly interesting reading for executives, CEOs, entrepreneurs, and anyone interested in someday running a business.

What C-Level executives read to keep their edge and make pivotal business decisions. Timeless classics for indispensable knowledge.

Inside the Minds: Leading CTOs features:

Frank Campagnoni - GE Global eXchange Services, CTO - Leading Technology during Turbulent Times

Dr. David Whelan - Boeing, Space and Communications, CTO -Developing Best of Breed Technologies and Capabilities

Dr. Carl S. Ledbetter - Novell, CTO - Closing the Gap Between What Technology Can Do and What People Want it to Do

Richard Schroth - Perot Systems, CTO - Creating and Enriching Business Value

Kirill Tatarinov - BMC Software, CTO - Innovation Drives Business Success

Doug Cavit - McAfee.com, CTO - The CTO as an Agent of Change

Dan Woods - Capital Thinking, CTO - The Classic Struggle and the CTO

Dr. Scott Dietzen - BEA E-Commerce Server Division, CTO - Managing the Technology Knowledge

Mike Ragunus - StaplesDirect.com, CTO - Bridging Business and Technology: Keeping Things as Simple as Possible

Rick Bergquist - PeopleSoft, CTO - The Art of Being a CTO - Fostering Change

Kevin Vasconi - Covisint, CTO - Technology as a Strategic Weapon

Dan Burgin - Finali, CTO - The Role of the CTO in a Venture-Backed Startup

Mike Toma - eLabor, CTO - Inside the Job: A CTO's Perspective on the Role of a CTO

Michael S. Dunn - Encoda Systems, CTO - Positioning Technology Solutions to Address Business Needs


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Interviewing Techniques for Managers by Carolyn B. Thompson


Carolyn B. Thompson | McGraw-Hill; 1 edition (July 15, 2002) | 221 pages | English | ISBN-10: 0071391312 | ISBN-13: 978-0071391313 PDF | 1.32MB

Interviewing Techniques for Managers by Carolyn B. ThompsonInterview Strategies for Always Getting the Information You Need

For managers, interviewing is about gathering useful information in every face-to-face encounter, from project planning meetings to client discussions to speaking with prospective employees. Interviewing Techniques for Managers shows you how to master every aspect of the interview process to ensure that you always get honest, helpful, and results-oriented answers.

Look to this important addition to McGraw-Hill’s Briefcase Books series for workplace-tested interviewing methods including:

* When and how to ask the key questions
* Tips for getting a difficult interview back on track
* Techniques for telephone, e-mail, and other arms-length interviews

Separating fact from fiction when interviewing potential employees … Solving workplace problems … Uncovering how best to meet customer needs … The ability to interview others is among the most valuable skills a manager can have.

Interviewing Techniques for Managers will help you end each interview with the information you need, by beginning each interview with a solid, results-oriented plan–and the know-how to execute that plan.


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Knowledge Creation and Management: New Challenges for Managers by Kazuo Ichijo & Ikujiro Nonaka


Kazuo Ichijo & Ikujiro Nonaka | Oxford University Press, USA (December 7, 2006) | 336 pages | English | ISBN-10: 0195159624 | ISBN-13: 978-0195159622 | PDF | 1.1MB

Knowledge Creation and Management: New Challenges for Managers by Kazuo Ichijo & Ikujiro NonakaThis book presents the latest management ideas in knowledge creation and management in readable and non-technical chapters.

Leading experts have contributed chapters in their fields of expertise. Each distils his or her subject in a chapter that is accessible to managers who want to learn what can be applied to their organizations without the distracting details of research methodology.

Each chapter, however, is based on careful research. The book is organized so that readers can easily find chapters of most interest and value to them.

The emphasis is on the practical applications of knowledge to a wide variety of organizations and functional areas.

About the Author
Kazuo Ichijo is at Hitotsubashi University, Tokyo, Jaan, and International Institute for Management Development, Lausanne, Switzerland. Ikujiro Nonaka is at Graduate School of International Corporate Strategy, Hitotsubashi University, Tokyo, Japan.


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Friday, July 25, 2008

Integrated Project Management by Bruce T. Barkley


Integrated Project Management by Bruce T. Barkley# Author: Bruce T. Barkley
# Page Count:310 pages

# Publisher: McGraw-Hill Professional; 1 edition (April 20, 2006)

# Language: English

# ISBN-10: 0071466266javascript:void(0)

# ISBN-13: 978-0071466264

# Format: PDF | 1.03MB


Successfully implement business strategies at all levels

This is a road-map to effectively implementing business strategies that span the entire organization by using project management tools and techniques. Readers will learn how to overcome organizational and departmental barriers in order to achieve fully integrated, enterprise-wide project management success.

Successfully Integrate Project Management Systems Throughout the Corporate Enterprise

An essential guide for project management professionals, those working toward the PMI PMP certification, and business managers responsible for multiproject programs, Integrated Project Management shows you how to weave PM tools and techniques into the entire fabric of your company and its markets. This landmark book fully addresses the challenge of project integration and thoroughly explains the new PMI PMBOK standard on project integration management. The author explains how to overcome organizational and departmental barriers in order to achieve completely integrated, enterprise-wide PM success and takes you step by step through the integration of PM projects and processes into every area of your company.


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Thursday, July 24, 2008

Leadership Secrets of the World's Most Successful CEOs: 100 Top Executives Reveal the Management Strategies That Made Their Companies Great


Leadership Secrets of the World's Most Successful CEOs: 100 Top Executives Reveal the Management Strategies That Made Their Companies Great# Author: Eric Yaverbaum
# Publisher: Kaplan Business
# Number Of Pages: 304
# Publication Date: 2004-03-01
# ISBN-10: 0793180619
# ISBN-13: 9780793180615
# Format: CHM | 1.3MB

Who knows what it really takes to be an effective leader in today's business world? The most successful CEOs do. They are the men and women who run the #1 or #2 corporation in their industry or market niche.

Leadership is such a vital skill that four out of ten U.S. corporations now have some sort of formal leadership training program in place, says public relations executive Eric Yaverbaum. His new book, Leadership Secrets of the World's Most Successful CEOs, consists of exclusive interviews with top executives discussing the proven strategies, philosophies, and tactics they use to help their organizations succeed.

Each chapter features a top CEO who reveals in quick-read fashion his or her most powerful leadership technique. Readers will discover the proven management principles of the CEOs of Absorbine, 7-Eleven, Domino's Pizza, Grumman, Nabisco, Radio Shack, Staples, Xerox, and dozens of other companies in all industries, large and small.

Each interview includes a summary and explanation of the CEO's most powerful ""leadership secret,"" and each section can be read-and its leadership secret learned-in less than five minutes. Readers can either skim the secrets that interest them or read the entire book to learn and apply the leadership principles that are most relevant to their daily business practices.


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The Boss from Outer Space and Other Aliens at Work: A Down-to-Earth Guide for Getting Along with Just About Anyone by Patricia J. Addesso


The Boss from Outer Space and Other Aliens at Work: A Down-to-Earth Guide for Getting Along with Just About Anyone by Patricia J. Addesso # Author: Patricia J. Addesso
# Paperback: 208 pages
# Publisher: AMACOM (September 5, 2007)
# Language: English
# ISBN-10: 0814474438
# ISBN-13: 978-0814474433
# Format: PDF | 800KB

Anyone who works in an office probably has to deal with at least some people who are so different they might as well be from another planet. These differences can lead to conflict or — if handled properly — to a greater appreciation of others and a more productive workplace. The secret to getting along lies in understanding the different personality traits people exhibit and how to relate to them.

The author identifies 11 traits that can make work relationships difficult, which she compares to the planets (plus the moon and the sun), including:

* Saturn, with its distinctive rings, symbolizes how comfortable one is being different, and shows whether one is more of a conformist or experimenter
* Jupiter, made up mostly of gases, has a bubbly spirit, and signifies one’s level of optimism
* Earth (as in “down to Earth”) indicates whether someone is grounded, or has one’s “head in the clouds.”

Fun and easy to read, yet packed with realistic strategies, this very human guide will help anyone on the planet get along with even their most difficult coworker.


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The Connected Leader: Creating Agile Organisations for People, Performance and Profit by Emmanuel Gobillot


The Connected Leader: Creating Agile Organisations for People, Performance and Profit by Emmanuel Gobillot# Author: Emmanuel Gobillot
# Hardcover: 221 pages
# Publisher: Kogan Page (October 1, 2006)
# Language: English
# ISBN-10: 074944830X
# ISBN-13: 978-0749448301
# Format: PDF | 1.39MB

The business world has changed dramatically in recent years and many of the tried-and-true management techniques used in the workplace are no longer applicable. The Connected Leader presents global case studies that show how new approaches to management are improving business performance. This step-by-step guide to the development of a more informal, holistic leadership style contains clear guidelines and diagnostic tools that will help executives improve their effectiveness. Written in a crisp, precise manner, it contains short recaps at the end of each chapter and a summary of key lessons, from "motivation exists in everyone" to "bribery is no longer a performance management option."

"Remarkable.... He strikes a wonderful balance between the 'why' and the 'how' of the People Economy and Connected Leadership, and the advice is sensible, practical, and well-written." -- Spooky Action "Spooky Action"


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Monday, July 21, 2008

The Welch Way : 24 Lessons from the World's Greatest CEO by Jeffrey A. Krames


# Author: Jeffrey A. Krames
# Paperback: 62 pages

# Publisher:
McGraw-Hill; 1 edition (September 26, 2001)
# Language: English

# ISBN-10: 0071387501

# ISBN-13: 978-0071387507

# Format:
PDF | 245KB

How to put Jack Welch's ideas and tactics to work in any career or organization

Jack Welch became one of history's most admired and successful CEOs by rewriting the rules of leadership and letting hands-on, frontline employees--instead of bureaucrats --tell him what needed to be done. The Welch Way distills Welch's management style into a fast-moving, hard-hitting plan for leadership success, one that will help anyone reach the top in virtually any professional setting.

Detailed yet accessible, The Welch Way is filled with Welch quotes and insights, action ideas, and other unique and innovative features. Business leaders as well as those who aspire to the mantle of leadership will get the inside story on how Welch was able to:

* Use change as a competitive weapon
* Make ideas rule
* Articulate a vision
* Set stretch goals
* Spark others to perform


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Sunday, July 20, 2008

Microeconomics for MBAs: The Economic Way of Thinking for Managers by Richard B. McKenzie, Dwight R. Lee


MBA微观经济学:管理者的经济学思维Microeconomics for MBAs: The Economic Way of Thinking for Managers by Richard B. McKenzie, Dwight R. Lee
# Author: Richard B. McKenzie, Dwight R. Lee
# Publisher: Cambridge University Press
# Number Of Pages: 716
# Publication Date: 2006-02-13
# ISBN-10: 0521859816
# ISBN-13: 9780521859813
# Format: PDF | 8.3MB

This is the first textbook in microeconomics written exclusively for MBA students. McKenzie/Lee minimizes attention to mathematics and maximizes attention to intuitive economic thinking. The text is structured clearly and accessibly: Part I of each chapter outlines the basic theory and Part II applies this basic theory to management issues. 'Perspective' sections in each chapter provide a new line of argument or different take on a business or policy issue, and carefully chosen topics and review questions are designed to spark lively and instructive debates.

The accompanying DVD contains modules of Professor McKenzie talking informally with students, and elucidates complex lines of argument as well as acting as a revision aid. Throughout the book, McKenzie and Lee aim to infuse students with the economic way of thinking in the context of a host of problems that MBA students, as future managers of real-world firms, will find relevant to their career goals.


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Saturday, July 19, 2008

The Manager's Guide to Competitive Marketing Strategies by Norton Paley


Norton Paley | CRC; 2 edition (April 30, 1999) | ISBN-10: 1574442341 | English | 448 Pages | PDF | 2.19MB

The Manager's Guide to Competitive Marketing Strategies by Norton PaleyThe ability to think strategically is permeating every level of successful organizations - particularly among responsible senior executive and line managers for maintaining has competitive advantage for to their products and services. Above all, Manager’ S Guide to Creative Marketing Strategies has pragmatic examination of has 21st century to manage. The second edition of this popular book will update you one the latest technical for developing competitive strategies. It examine how to apply strategies and tactics in A confusing total hostile mixture of competitors, breakthrough technologies, emerging markets, fickle customer behavior, and various cultures. You will profit practical information butt what strategy is, how competitive intelligence contributes to successful strategies - and how to could it all together.


The book is year All-in-one resource for analyzing, planning, and developing competitive strategies, has workbook with checklists and forms, and has reference with numerous box histories. Examine how to apply strategies and tactics in A confusing total hostile mixture of competitors, breakthrough technologies, emerging markets, fickle customer behavior, and various cultures.


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The Growth Gamble: When Leaders Should Bet Big On New Business And How They Can Avoid Expensive Failures by Andrew Campbell & Robert Park


Andrew Campbell & Robert Park | Nicholas Brealey Publishing (May 31, 2005) | ISBN-10: 1904838049 | 321 Pages | English | PDF | 2.55MB

The Growth Gamble: When Leaders Should Bet Big On New Business And How They Can Avoid Expensive Failures by Andrew Campbell & Robert ParkMany companies have a growth gap. Their existing businesses are not growing fast enough to meet their ambition. The solution is to add new legs to their portfolio of businesses. Yet as many as 99% of companies fail when they try to create new growth platforms.

The Growth Gamble is management’s guide to this tough challenge and helps managers find, get into and grow new businesses.

Based on extensive research, the book contradicts the received wisdom and concludes that: - Corporate Venturing units do not generate new growth - Most companies have few new opportunities that warrant investment -Most companies spend too much on new businesses, not too little

Too many companies kiss a lot of frogs in search of a prince. The Growth Gamble shows you how to spot princes at a distance. Most important, this book arms managers with practical tools, including the New Business Traffic Lights Toolkit - a powerful screening and strategic thinking technique that helps managers identify the best opportunities.


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Saturday, July 12, 2008

Hiring and Keeping the Best People by Harvard Business School Press


Hiring and Keeping the Best People by Harvard Business School Press
English | ISBN-157851875X | PDF | 774KB

Hiring and Keeping the Best People by Harvard Business School PressIn today’s ever changing business environment, hiring an all-star workforce and keeping it in place is a challenge for any organization. With an overview on topics such as recruiting the right people, cultivating the right culture, avoiding employee burnout, and calculating employee turnover, this book offers managers a clear understanding of how to hire more effectively and increase retention. Packed with hands-on tips and tools, this helpful guide provides actionable and practical advice for managers and human resource professionals alike.

The Harvard Business Essentials series is designed to provide comprehensive advice, personal coaching, background information, and guidance on the most relevant topics in business. Drawing on rich content from Harvard Business School Publishing and other sources, these concise guides are carefully crafted to provide a highly practical resource for readers with all levels of experience.

To assure quality and accuracy, each volume is closely reviewed by a specialized content adviser from a world class business school. Whether you are a new manager interested in expanding your skills or an experienced executive looking for a personal resource, these solution-oriented books offer reliable answers at your fingertips.


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Friday, July 11, 2008

Communication Matters: “That’s not What I Meant!”: The Sciolinguistics of Everyday Conversation by Deborah Tannen [audiobook]


Communication MattersLectures Description

ISBN- 1402547730
1402547749 (text)
1402547330 (sound discs)

These lectures address the various aspects and implications of “conversational style.” They look at the dynamics of specific situations, such as the workplace and classroom, where the role of conversational style is of particular importance.

Contents of the Audio Lectures and pdf Course Guide:

Lecture 1. Conversational style: the power of language in your life

Lecture 2. Linguistic signals, devices, and rituals

Lecture 3. Framing and reframing: how metamessages frame meaning

Lecture 4. Power and solidarity: the interplay of hierarchy and connection


Lecture 5. Indirectness: the ways and whys we communicate meaning not in so many ways

Lecture 6. The rhythms of talk: pacing, pausing, silence, and interruption

Lecture 7. Listenership: conversation as a joint production

Lecture 8. Agonism: programmed contentiousness, ritualized opposition

Lecture 9. Gender: women and men talking

Lecture 10. Apologies in private and public contexts

Lecture 11. Talking at work: institutional and interactional power

Lecture 12. The classroom: talking in school

Lecture 13. Politics: talk in the public arena

Lecture 14. What to do with what you’ve learned.

This is a must listen lectures for every executive and each of that person who want to improve upon everyday conversation in different situations.


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They’re Not Employees, They’re People by Peter F. Drucker (HBR Article)


They’re Not Employees, They’re People by Peter F. Drucker (HBR Article)They’re Not Employees, They’re People
by Peter F. Drucker
English | PDF | 4.02MB

In this Harvard Business Review Article, business thinker Peter Drucker examines the changing dynamics of the workforce–in particular, the need for organizations to take just as much care and responsibility when managing temporary and contract workers as they do with their traditional employees.

Two fast-growing trends are demanding that business leaders pay more attention to employee relations, Drucker says.

First is the rise of the temporary, or contract, workers; 8 million to 10 million temp workers are placed each day worldwide. And they’re not just filling in at reception desks. Today, there are temp suppliers for every kind of job, all the way up to CEO.

Second, a growing number of businesses are outsourcing their employee relations to professional employee organizations (PEOs)–third-party groups that handle the ever mounting administrative tasks associated with managing a company’s employees. (Managers can easily spend up to one-quarter of their time on employee-related rules, regulations, and paperwork.) Driving these trends, Drucker observes, is the shift from a dependency on manual labor to create wealth and jobs to a dependency on specialization and knowledge.

Leaders are increasingly trying to keep up with the needs of many small groups of product or service experts within their companies. Temps and PEOs free up leaders to focus on the business rather than on HR files and paperwork. But if organizations outsource those functions, they need to be careful not to damage relationship with their people in the process, Drucker concludes.

After all, developing talent is business’s most important task–the sine qua non of competition in a knowledge economy.


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Harvard Business Review, July 2008 哈佛商业评论


Harvard Business Review, July 2008Harvard Business Review, July 2008
哈佛商业评论 2008 7月号
PDF | English | 30 MB

The Uncompromising Leader
- Russell A. Eisenstat, Michael Beer, Nathaniel Foote, Tobias Fredberg, and Flemming Norrgren

The Competitive Imperative of Learning
- Amy C. Edmondson

Employee Motivation: A Powerful New Model
- Nitin Nohria, Boris Groysberg, and Linda-Eling Lee

Should You Invest in the Long Tail?
- Anita Elberse

Investing in the IT That Makes a Competitive Difference
- Andrew McAfee and Erik Brynjolfsson

The Finance Function in a Global Corporation
- Mihir A. Desai

From the Editor: The Ideas That Matter Most Free Content
- Thomas A. Stewart


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